Privacy Policy

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we collect, use, and secure your data. This Privacy Policy explains our practices and your rights regarding your personal information.

Information We Collect

We collect only the information necessary to provide our services and improve your experience:

Personal Information

Email address
Payment information
Billing address
Contact details

Service Data

VIN numbers searched
Transaction history
Website usage data
Browser information

How We Use Your Information

Your information is used exclusively for legitimate business purposes:

Service Delivery

Processing orders, generating reports, and delivering them to your email

Customer Support

Responding to inquiries, resolving issues, and providing assistance

Service Improvement

Analyzing usage patterns to enhance functionality and user experience

Marketing Communications

Sending promotional offers and updates (with your consent)

Data Protection & Security

We implement industry-standard security measures to protect your information:

SSL/TLS Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols. Payment processing through PCI-compliant gateways.

Access Control

Strict access controls and authentication ensure only authorized personnel can access data on a need-to-know basis.

Regular Audits

Regular security audits and monitoring to detect and prevent unauthorized access or data breaches.

Data Storage

Your data is stored on secure servers with redundant backups and disaster recovery procedures.

Data Sharing & Third Parties

We never sell your personal information. We only share data with trusted third parties when necessary:

Service providers for CARFAX® report generation

Payment processors (Stripe) for secure transactions

Email service providers for report delivery

Analytics providers to improve our services

Legal compliance and law enforcement (when required by law)

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage:

Essential Cookies

Required for site functionality and security

Analytics Cookies

Help us understand how visitors use our site

Marketing Cookies

Used to deliver relevant ads (with consent)

Your Privacy Rights

You have full control over your personal data. Contact us to exercise these rights:

Access your data

Correct information

Request deletion

Opt-out of emails

Data portability

Withdraw consent

File complaints

Restrict processing

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Transaction Data: Retained for 7 years for legal and accounting purposes

Account Information: Retained while your account is active or as needed to provide services

Marketing Data: Retained until you opt-out or request deletion

Analytics Data: Anonymized and retained for 2 years for service improvement

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last Updated" date

Sending you an email notification (for significant changes)

Displaying a prominent notice on our website